Accessible Customer Service: Online

In January 2008, the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (Ontario Regulation 429/07) became a legislated requirement, whereby all companies and employers must provide training to all employees, contractors, volunteers and suppliers of support services who may interact with the public.

This course has been broken down in to the following sections:

Section 1: What is Accessibility?

Section 2: Accessibility Legislation

Section 3: Accessible Customer Service

Section 4: Types of Disabilities

Course Fee: $40

To register for this online course call  1-800-816-3615